Summary of the weaknesses are shown below
1. Forums
-Subjective to personal preferences and views
2. Travel Guide
-Limited Guides available
-Most locations are not covered
3. Travel Insurance
-Only a few selected currencies available for payment
-Currencies are not accurate but only a guideline
4. Contact Us
-Service hotline not available in every area but only in "Major" countries
5. FAQ
-No search bar to allow quick search
6. General
-The website has no other languages available for viewers that may not understand english
-No comparison between hotels in the same countries
-No concrete/physical location of itself ( Customers will not be able to gain access to their services without a computer)
-Information may not be updated
-Some discrepencies may occur due to Hotels updating their own information
Monday, October 19, 2009
Weaknesses
Posted by
Tay Wei Ming, Vivi Handoyo Lie, Michael Yeh Xin Hong
at
10:46 AM